Can I use Paypal instead of a credit card?
Yes, please contact us via email to do that, email@example.com.
When I click on 'add to cart' why does it say sold out?
If you click the 'add to cart' button before the time that the sale starts, it will say "sold out", but this is not true. The 'add to cart' button is not functional until the time the sale starts.
When are new prints released?
Prints are released infrequently. Announcements are sent by email for each new print release. If you would like to receive these emails, please add you address to the mailing list.
My print arrived damaged. What should I do?
In the unlikely event the print arrives damaged, please report it to us as soon as possible. In most cases we will ask you to return the damaged print. Once we receive it, we will send out a replacement print.
How are prints protected for shipping?
Etchings are shipped flat. They are first wrapped in acid free glassine paper, then packed flat between double-wall cardboard, and lastly protected with bubble wrap and inside a larger box.
Can I combine orders to save on shipping fee?
Yes, you will only by charged for shipping on the first print, regardless of how many you order.
How long will it take to receive my order?
Please allow 1 to 2 weeks for your print to ship.
Care and handling of a fine art print
Handling: Etchings are printed on very fine cotton rag papers, and can last hundreds of years if handled properly. It is best not to touch the surface. If it must be handled, hold the print by the edges, preferably with cotton gloves. Oils from hands can be absorbed into the fibers of the paper, degrading its permanence. Framing the artwork under UV glass is recommended. If storing it, an acid free barrier material such as a sheet of glassine is best (if the prints are stacked) or place them individually in mylar sleeves.